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Shipping Policy

Brite Focus accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline. All orders are shipped from our location in Utah via USPS. Brite Focus ships to all 50 U.S. states and follows the standard methods available by USPS.

Orders placed are usually processed and shipped within 2 business days from the time the order is placed. The day an order ships does not count as a day in transit. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2 days. 

We currently do not ship to APO or FPO address. Orders that contain a different shipping address from billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time. Tax rate is based on the shipping address and not the billing address.

 In the U.S. USPS observes the following holidays for 2018:

  • New Year’s Day – January 1, 2018
  • MLK Jr. Day – January 15, 2018
  • Washington’s Birthday – February 19, 2018
  • Memorial Day – May 28, 2018
  • Independence Day – July 4, 2018
  • Labor Day – September 3, 2018
  • Columbus Day – October 8, 2018
  • Veteran’s Day – November 12, 2018
  • Thanksgiving – November 22, 2018
  • Christmas Day – December 25, 2018

 

Lost or Stolen Packages

Missing packages must be reported lost within two weeks of placing your order (domestic shipments).  We will then launch an inquiry with our carrier about the lost package and attempt to have it recovered. If the carrier declares the package to be a complete loss, we will reship your order to you at no charge if stock is available.


We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.

Shipping Method

*Limited options are available depending on the destination

Service Delivery Time
Express Shipping 1-2 business days (Typically by end of day)
Priority Shipping 2-3 days (Typically by end of day)
Standard Shipping 4-9 business day

 

Shipping Destination & Rates

Brite Focus offers Free USPS Standard shipping on all orders. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.  


For all orders over $200, package will be sent with signature required. If a signature is unobtainable and a package is returned to us, shipping charges will be charged to the customer. 

Returns and Refunds

We know you will love our products, but if you don’t, we will refund 100% of you purchase.  All refunds requests must be submitted within 30 days of the date of purchase. Please contact our Customer Service at (Phone Number Here).